By placing an order through https://outboardcenter.net/ you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at sales@outboardcenter.net
90-DAY RETURN POLICY
We have a 90-day return policy, which means you have 90 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging for brand new items. Items must be in the same condition as received. You’ll also need the payment receipt or proof of purchase.
RETURN PROCESS
To start a return, you can contact us at sales@outboardcenter.net or call us at +61 8 9467 9816. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. We will let you know a date and time our agent will be picking up the order from your location if it involves orders delivered by us. Items sent back to us without first requesting a return will not be accepted.
RETURN SUMMARY:
Accepts Returns After Shipment:
-Up To 90 Days
How can customers return your product:
-By Mail.
How will customers get the return label:
-In the box (For Damaged Products)
-Customers Responsibility (For Customer’s Remorse)
Product Condition (For Return):
-New
What is the restocking fee:
-No restocking fee
Return Fees
-No Cost
DAMAGED, WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
EXCHANGES
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at sales@outboardcenter.net or call us at +61 8 9467 9816
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some days for your bank to process and post the refund too.
CONTACT US
Address: 4 Coolgardie Terrace Perth WA 6000
E-Mail: sales@outboardcenter.net
Phone: +61 8 9467 9816